98pk Frequently Asked Questions

Creating a 98pk account takes under two minutes. Click the 98pk Login link in the navigation, then select the registration option. Fill in your name, email address, mobile number and date of birth, choose a secure password and confirm you are 18 or older. Once submitted, check your email or SMS for a verification link to activate your 98pk account.

98pk's KYC process requires a government-issued photo ID such as your CNIC, passport or driver's licence, plus a proof of address document dated within the last three months. You may also need to verify ownership of your payment method — for example, a screenshot of your JazzCash or Easypaisa wallet. KYC is typically required before your first withdrawal.

No. 98pk operates a strict one-account-per-player policy. Creating duplicate accounts — whether under different email addresses, phone numbers or names — is a breach of 98pk's Terms and Conditions. Duplicate accounts will be closed and any balances forfeited. If you have lost access to your existing account, contact 98pk support to recover it.

On the 98pk login page, click the "Forgot Password" link and enter your registered email address. You will receive a password reset link within a few minutes. If you no longer have access to that email address, contact 98pk support directly with your registered mobile number and CNIC details to complete identity verification and regain account access.

To permanently close your 98pk account, contact our support team and submit a closure request. Before closing, any positive PKR balance will be returned to your verified payment method, subject to KYC requirements. If you are closing for responsible gaming reasons, we recommend activating self-exclusion via Account Settings instead — it is faster and ensures you cannot re-register impulsively.

Log in to your 98pk account, go to the Cashier and select JazzCash as your deposit method. Enter the PKR amount you wish to deposit, confirm the transaction on your JazzCash app when prompted, and funds will reflect in your 98pk balance almost instantly. JazzCash is 98pk's most popular deposit method for Pakistani players due to its speed and wide availability across Karachi, Lahore and beyond.

Yes, Easypaisa deposits are fully supported on 98pk. Head to the Cashier, select Easypaisa, enter your deposit amount in PKR and authorise the payment in your Easypaisa app. Funds typically appear in your 98pk balance within seconds to a couple of minutes. There are no additional fees charged by 98pk for Easypaisa deposits, though your mobile wallet operator may apply standard transaction charges.

The minimum deposit on 98pk is approximately Rs 200 for most payment methods including JazzCash and Easypaisa. Minimums for bank transfer methods such as HBL, UBL, Meezan Bank and Bank Alfalah may be slightly higher. The exact minimum for each method is displayed in the 98pk Cashier before you complete your transaction. Crypto deposits via USDT TRC20 have their own minimum displayed at checkout.

JazzCash and Easypaisa withdrawals on 98pk are typically the fastest, often processing within 15–60 minutes once approved. Bank transfers to HBL, UBL, Meezan Bank or Bank Alfalah generally take one to three business days. USDT TRC20 withdrawals are usually processed within an hour. Processing times may be longer if your account has a pending KYC review. 98pk does not charge withdrawal fees on most methods.

98pk does not charge platform-side fees on standard deposits or withdrawals. However, third-party payment providers — including JazzCash, Easypaisa and your bank — may apply their own transaction charges independently of 98pk. USDT transfers may incur TRC20 network gas fees. Always check your payment provider's fee schedule before transacting. Exact details are shown in the 98pk Cashier at the time of each transaction.

Cricket is the flagship sport at 98pk, with comprehensive coverage of PSL matches, international Test and T20 series, and major bilateral series involving Pakistan. Beyond cricket, 98pk covers football, basketball (NBA), UFC, boxing and kabaddi, among others. Live in-play betting is available across major markets, letting you wager on PSL fixtures ball-by-ball as the action unfolds.

During PSL season, 98pk offers pre-match and live in-play markets on every fixture, including match winner, top batsman, total sixes, over/under run totals and more. Odds update in real time as the match progresses. Navigate to the Cricket Betting section, select your PSL fixture, choose your market and enter your PKR stake. Winnings are credited to your 98pk balance immediately after the market settles.

98pk hosts a large library of slot titles from leading providers including JILI, Pragmatic Play, PG Soft and others. You will find everything from classic three-reel fruit machines to modern video slots with bonus rounds, free spins and progressive jackpots. Navigate to the Slots section to browse by provider, theme or new arrivals. All 98pk slot games are playable directly in your browser on both desktop and mobile.

All games available on 98pk use certified Random Number Generator (RNG) technology from licensed third-party studios. The RNGs are independently audited by recognised testing laboratories to ensure genuinely random and fair outcomes. Published Return to Player (RTP) percentages for slots and table games are set by the game provider and cannot be altered by 98pk. Game results are determined at the moment of play — not manipulated post-bet.

Yes. 98pk is fully optimised for mobile play on both Android and iOS devices without requiring any app download. Simply open 98pk.app in your mobile browser, log in and access all products — cricket betting, slots, live casino, arcade — from your smartphone. The interface scales automatically for smaller screens, giving Pakistani players on the go a smooth, uninterrupted experience.

98pk offers a welcome bonus to newly registered players on their first qualifying deposit. The specific bonus percentage, maximum PKR bonus amount and minimum deposit threshold are displayed on the promotions page at the time of registration. Bonus terms — including wagering requirements and eligible games — are stated clearly before you opt in. 98pk recommends reading all bonus terms before claiming any offer.

A wagering requirement specifies how many times you must wager the bonus amount (or bonus plus deposit) before any associated winnings can be withdrawn. For example, a Rs 1,000 bonus with a 20x wagering requirement means you must place Rs 20,000 in total bets using those funds before withdrawal is unlocked. Specific wagering requirements for each 98pk promotion are listed in the individual promotion's terms and conditions.

Yes. All 98pk bonuses carry an expiry date, after which any unclaimed or unmet wagering on the bonus funds is forfeited automatically. Expiry periods vary by promotion — typically between 7 and 30 days from the date the bonus is credited — and are clearly stated in each offer's terms. 98pk recommends activating and using any bonus promptly after claiming it to avoid accidental expiry.

98pk rewards its most active players through ongoing loyalty promotions, reload bonuses and seasonal offers — particularly during PSL season and major cricket tournaments. Details of the current loyalty structure are available in the Promotions section once you are logged in to your 98pk account. Players who consistently wager higher volumes may receive personalised offers from the 98pk team.

98pk operates under an international gaming licence and implements industry-standard security including 256-bit SSL encryption, two-factor authentication and certified fair-play RNG systems. It is your personal responsibility to verify that accessing online gaming platforms complies with the laws in your specific area within Pakistan. 98pk does not provide legal advice on local gambling regulations. The platform serves adult players (18+) only.

The minimum age to register and play on 98pk is 18 years. This is a strict, non-negotiable requirement. 98pk verifies player age at registration and again during KYC before withdrawals are processed. Any account found to belong to a player under 18 will be closed immediately and any balance forfeited. If you suspect a minor has accessed a 98pk account, contact support without delay.

Log in to your 98pk account, go to Account Settings, select the Responsible Gaming section and choose Self-Exclusion. You can select a period ranging from six months up to permanent exclusion. The account lock activates within minutes. Alternatively, email 98pk support with the subject line "Self-Exclusion Request" and our team will process it immediately, 24 hours a day. During self-exclusion you will not receive any marketing communications from 98pk.

98pk offers a comprehensive set of responsible gaming tools accessible in your account settings: daily, weekly and monthly deposit limits; loss limits; session time reminders; reality check notifications; cooling-off periods (24 hours to 30 days); and full self-exclusion. All tools are free to use. Deposit limit reductions take effect immediately; increases require a 24-hour cooling period so you have time to reconsider.

98pk customer support is available 24 hours a day, 7 days a week. You can reach the support team via email at [email protected]. When contacting support, include your registered username, a description of your issue and any relevant screenshots. The team aims to respond to all queries promptly. For urgent matters such as account security concerns or self-exclusion requests, state the urgency in your subject line for prioritised handling.